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shipping & returns

Shipping and Return Policy

shipping policy

Domestic Shipping

We aim to process and ship your order as quickly as possible.

  • Processing Time: Please allow 1-3 business days to process your order.

  • Shipping Time: Once processed, orders typically arrive within 5-7 business days depending on the carrier and destination.

  • Shipping Confirmation: You will receive an order confirmation email after placing your order, followed by a shipping confirmation with tracking details once your order has been dispatched.

  • Flat Rate & Free Shipping: We offer flat-rate standard shipping, and orders over $75 qualify for free U.S. shipping.

  • Shipping Carriers: Orders are shipped via USPS and UPS.

Important: We are not responsible for shipping delays, lost, or stolen packages once they have been handed over to the carrier. Please contact the carrier directly for delivery issues.

Order Cancellations:

  • If you place an order and wish to cancel it before processing, we will gladly issue a refund.

  • Once an order has been processed or shipped, it can no longer be canceled.

📍 We are based in and ship from Chicago, Illinois, USA.

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International Shipping

We proudly ship worldwide! Please be aware of your country’s customs regulations before placing an order.

  • Processing Time: 1-3 business days.

  • Shipping Time: International orders typically arrive within 3-10 business days depending on customs and local postal services.

  • Shipping Fee: A flat rate of $10 applies to all international orders.

  • Carriers Used: All international orders ship via USPS or UPS International Standard.

Customs Duties & Import Fees:

  • Customers are fully responsible for any duties, taxes, or import fees imposed by their country.

  • Fees are determined by your local government, and we will not issue refunds if you refuse to pay customs charges.

  • We encourage you to check with your local customs office for estimated duties and taxes before ordering.

return & exchange policy

We want you to love your Flawless Blends products! If you are unsatisfied with your purchase, please review our return policy below.

Return Window

  • You have 7 days from the receipt of merchandise to initiate a return.

Non-Returnable Items

The following items are non-returnable:

  • Clearance or final sale items

  • Used products

  • Altered or installed hair extensions

Return Process

  • To initiate a return, email us at info@flawlessblendshair.com with your order number and reason for return.

  • Depending on the issue, we may provide a return shipping label.

Refunds & Store Credit

  • Returns can be issued as store credit or an exchange (if the product is available).

  • Full refunds will only be granted if the issue is deemed a fault of our own (e.g., incorrect item sent, defective product).

Processing Time

  • Please allow 5-7 business days for return processing once the item is received.

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